Privacy Policy

Privacy Policy

Svelte Performance Dallas (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us via SMS/text messaging.

Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically:

Contact Information: Name, email address, and phone number

Service Inquiries: Details provided via contact forms or chat widgets

SMS Data: If you opt in to receive text messages, we collect your mobile phone number and any message history

Automatically Collected Information:
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and referring URLs.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to track activity on our website and store certain information.

Cookies: Small files placed on your device to help improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Usage Tracking: We may use third-party service providers (such as Google Analytics) to monitor and analyze the use of our website.

Remarketing: We may use tracking pixels (such as the Meta Pixel) to display advertisements to you on third-party platforms after visiting our website.

SMS Opt-In and Messaging

By providing your mobile number and checking the opt-in box on our forms, you provide express written consent to receive SMS/text messages from Svelte Performance Dallas, including:

Account notifications

Customer support updates

Appointment reminders

Promotional offers (if you opt in)

How to Opt-In

Consent is collected through website forms where you explicitly check a box agreeing to SMS communications.

How to Opt-Out

You may cancel SMS communications at any time by replying STOP to any message. After you send “STOP,” you will receive a confirmation message that you have been unsubscribed.

Support

If you experience issues with messaging, reply HELP for assistance or contact us directly.

Rates & Frequency

Message frequency may vary. Message and data rates may apply for messages sent to you and from you.

No Sharing of SMS Data (Carrier Compliance)

We value your privacy. Svelte Performance Dallas does not sell, rent, or share your mobile number or SMS opt-in data with third parties for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Use Your Information

We use the information we collect to:

Provide and improve our services

Respond to your comments, questions, and requests

Send technical notices, updates, and security alerts

Communicate with you about services, offers, and updates (with your consent)

Information Sharing and Disclosure

Except for the SMS protections noted above, we may share your information in limited circumstances:

Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, communications), bound by confidentiality obligations

Legal Requirements: When required by law or in response to valid legal requests

Data Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact Svelte Performance Dallas:

Email: [email protected] Font